This month is probably best known for Veteran's Day and Thanksgiving. It was recently brought to my attention that November 3 is "Cliché Day". Anyone who knows me knows, I live for aphorisms, adages, and good old-fashioned sayings. There's a lot to be learned from these nuggets of wisdom passed down through generations. Clichés are familiar touchstones that we all share that help simplify communication. Employing well-known clichés in business can create a shared language, making communication more effective, efficient, and palatable. They can also serve to motivate, inspire and even to deescalate tense situations by emphasizing common values and goals.
Clichés can even be used to enhance customer relations. They can be used to convey empathy, understanding, and a shared sense of values, which ultimately lead to stronger customer loyalty and satisfaction.
I can't think of a better way kick off our new Blog/Vlog Series, than to share and explore famous cliches that make us better at doing business. As George Elliot said, "It is never too late to be what you might have been." I look forward to spending our first month of this series sharing some of the age-old adages that guide us here at Autac Incorporated.